SHIPPOP (2020 - 2023)

Data team leader -- Designing and implementing both NLP and time-series data products (address corrector, churn prediction system, and recommendation system). Designing and implementing data pipeline using Azure ADF together with Databricks and Delta Lake. Designing and implementing BI systems and business automation. Transforming the sales team and customer service team with Zendesk to achieve better and more optimized services and operations. Implementing VPN system with pfSense and integrating with PBX system (Yeastar P-Series Cloud Edition).
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